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Terms of Use

Last update: 22/6/2025

WEBSITE TERMS OF USE POLICY

1. Introduction

Welcome to the official website of Pama Information and Communication Co., Ltd. (hereinafter referred to as "Pama", "we", "our"). By accessing and/or using this website, you agree to be bound by the terms and conditions of use below. If you do not agree with any terms, please stop using the website.

2. Purpose of use

Pama's website is built to provide information about the company's products, services, solutions, and activities, as well as to assist customers and partners in accessing information and contact.

Users may not use the website for illegal purposes, unethical activities, or infringement of the rights and legitimate interests of Pama or third parties.

3. Intellectual property rights

All content displayed on this website, including but not limited to text, images, graphics, icons, logos, audio files, code snippets, and software, is owned by Pama or legally licensed to us and is protected under the current laws on intellectual property.

Any unauthorized copying, reproduction, distribution, modification, or use of any content from the website without written consent from Pama is strictly prohibited.

4. Links to third-party websites

Pama's website may contain links to third-party websites. These links are provided for information purposes only. We do not control the content and are not responsible for any information, products, or services from those external websites.

5. Liability and limitation of liability

Pama always strives to ensure the information on the website is accurate and up-to-date. However, we do not warrant absolute completeness, accuracy, or suitability of the content for any specific purpose.

We are not liable for any damage or loss arising directly or indirectly from the use or inability to use the website, including but not limited to technical errors, interruptions, data loss, or network security risks.

6. Information security

The collection and use of users' personal information will comply with Pama's Privacy Statement. By using the website, you agree that Pama may collect, use, and store personal data according to this policy.

7. Amendments to terms

Pama has the right to change, modify, supplement, or update these Terms of Use at any time without prior notice. The updated version will be posted on the website and take effect immediately upon publication.

You are responsible for regularly checking the terms to stay informed of any changes, if any.

8. Governing law and dispute resolution

These terms are governed and interpreted according to the laws of the Socialist Republic of Vietnam.

Any disputes arising in connection with the use of the website will be resolved first by good-faith negotiation between the parties. If no agreement is reached, the dispute will be resolved at a competent court in Vietnam.

9. User account registration terms

9.1. Account creation

Users can register an account to use certain features of the website. When registering, you must provide complete, accurate, and up-to-date personal information as required. Providing untruthful information may result in suspension or termination of the account without prior notice.

9.2. Account security

You are responsible for keeping your login information, including your username and password, secure. All activities conducted through your account are considered to be performed by you. Pama is not liable for any loss or damage arising from your failure to secure account information.

9.3. User rights and obligations

Users commit not to use their account to:

  • Violate laws or social morality;
  • Interfere with, disrupt, or unauthorized access to the website's network system;
  • Distribute malicious software, malicious code, viruses, or unlawful content;
  • Impersonate other organizations or individuals to cause confusion or fraud.

Pama has the right to suspend or cancel an account if any violations of the Terms of Use are detected or if there are signs of using the account for unlawful purposes.

9.4. Account termination

Users can proactively request to terminate their account at any time by contacting Pama's support department. Pama also reserves the right to terminate accounts when necessary to protect information security, prevent fraud, or as requested by the competent authority.

10. Frequently Asked Questions (FAQ)

1. Can I use content from Pama's website for personal purposes?

You may reference and use content for personal, non-commercial purposes, provided it is not modified, not reproduced, and must clearly state the source from Pama's website. Any copying for commercial purposes must be approved in writing by Pama.

2. What should I do if I find incorrect information on the website?

We always strive to ensure the content is accurate and updated. If you find any errors, please contact us via the email or hotline displayed on the website for us to check and promptly adjust.

3. My account is locked – what should I do?

If your account is locked, please contact Pama's customer support department for a check of the reason and guidance on recovery (if eligible).

4. Does Pama share my personal information with third parties?

Pama is committed to not sharing users' personal information with third parties unless with your consent or as required by competent authorities according to legal regulations. Details are specified in the Privacy Statement.

5. Does the website support online transactions?

Currently, the website mainly provides information and contact support. Specific commercial transactions will be conducted through official contact channels or payment systems integrated according to each specific service (if any).

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